UMG Rate Card
Updated in 2024
New in 2024
Store Tiers
are assigned based on 2023 revenue or 2024 forecast for new or changing rights.Service Levels
are determined by Store Tier in order to maximize resources in line with opportunity.Product Design
will now include fees against creative development.Fees
have been updated to reflect the true lift required to accommodate common rush or "Quick Turn" requests. A “Quick Turn” request is anything with less than standard turnaround time.Exceptions
may be made by Fame House leadership for significant opportunities, pending capacity.
Store Tiers
Tier 1
Stores $2MM+
Top-tier service for our highest grossing shops
- Fully bespoke shop & assets
- Fully bespoke Product Design & Production (uncapped)
- Merchandising & customer activation at higher frequency
- Priority Customer Service
Tier 3
Stores $100K+
Access to all of our core capabilities.
- UX template with more customization options
- Standard Product Design & Production (capped)
- Merchandising & customer activation for priority new drops only
Distribution
Full Rights <$100K
ICLA & Release Stores <$250K*
Turnkey standalone store or artist page within a label store.
- Basic shop experience or label store page
- Print-On-Demand or supplied product only
*All other release stores $250K+ & newly acquired rights will be serviced at the appropriate tier based on 2024 revenue potential.
Examples by Tier
Rush fees will apply for anything requested on non-standard turnaround time. See more below.
Minimum lead times cited are US-specific. For global launches, additional lead time may be required.
Creative
Shop Design
Photo & Video
Marketing Assets - Email
Marketing Assets - Social
Product
Product Design
Site Merchandising & Customer Activation
Storefront Product Curation & Product Highlights Campaigns
Customer Acquisition Campaigns
Sales Channels
Product Setup
Customer Service Ticket Turnaround Time
Detail By Service
Creative
Tier 1
Tier 2
Tier 3
Distribution
Sales Channels
Tier 1
Tier 2
Tier 3
Distribution
Product
Tier 1
Tier 2
Tier 3
Distribution
Store
Tier 1
Tier 2
Tier 3
Distribution
Site Merchandising & Customer Activation
Tier 1
Tier 2
Tier 3
Distribution
Order Management
Tier 1
Tier 2
Tier 3
Distribution
Customer Service
Tier 1
Tier 2
Tier 3
Distribution
Logistics
Tier 1
Tier 2
Tier 3
Distribution
Reporting
Tier 1
Tier 2
Tier 3
Distribution
Fees
Rush / Kill Fees
Kill Fees will not apply if Rush Fees have already been accrued.Store & Product Launches
Store & product launch rush fees will be reduced by 10% of net product sales occurring in the first 30 days.Product Launches for Existing Stores
- $100 per product for <72 hour turnaround
- $18k + $100 per additional product for <2.5 week turnaround
- $10k for <2.5 week turnaround
Other Creative Services
Flat Lay Product Photography (Standard 2 week turn)
- $600 per product for 1-2 week turnaround
- $800 per product for 3-5 days turnaround
- $300 per hour and scoped out per project on all:
- Stylized photo & video shoots for turnaround <4.5 weeks
- Model photo & video shoots for turnaround <6 weeks
- Rush marketing assets will be billed at standard hourly rate if requested for <48 hours turnaround, or <72 hours turnaround for video & motion graphic assets and elevated email newsletter design
- Detailed menu available upon request
- $765 per design, scoped out per project on all product design requests with <2.5 week turnaround
Late Product / Customer Service Fees
No change from existing rate card- $3 per customer service ticket received due to late product
- $100 per instance of late product messaging, when due to RO production delays
- Orders canceled for late product, or canceled at RO’s request, will still be charge the 15% cost-to-serve fee
- Off platform moderation is available at $45/hour
Product Design & Development Fees
Development Only
Taking existing artwork or graphics & applying them to a garment- $300 per provided graphic
- Any provided files that are not production ready or require additional work (resizing, etc) will be charged $150/hr
- Kill fees: $300 per graphic if project does not move forward
Design & Development
Any kind of original graphic design (bespoke creative, custom illustration, etc)- Accepted designs: $2,980 per design
- This will be charged once products using the accepted design have reached $6k in revenue
- Kill fees: $765 per design
All product must be approved 5 business days prior to launch, regardless of using existing or creating original designs. Production will continue to incur a 12% markup on actual cost of goods.