UMG Rate Card

Updated in 2024

New in 2024

  • Store Tiers

    are assigned based on 2023 revenue or 2024 forecast for new or changing rights.
  • Service Levels

    are determined by Store Tier in order to maximize resources in line with opportunity.
  • Product Design

    will now include fees against creative development.
  • Fees

    have been updated to reflect the true lift required to accommodate common rush or "Quick Turn" requests. A “Quick Turn” request is anything with less than standard turnaround time.
  • Exceptions

    may be made by Fame House leadership for significant opportunities, pending capacity.

Store Tiers

View Tiers Detail

Tier 1

Stores $2MM+

Top-tier service and a bespoke approach tailored to the needs and opportunities for our highest grossing shops

  • Fully bespoke shop & assets
  • Fully bespoke product design & production (uncapped)
  • Merchandising & customer activation at higher frequency
  • Priority customer service

Tier 2

Stores $400K+

An approach in line with the best offerings for eCommerce in the industry for an experience worthy of our top brands

  • UX template with more customization options
  • Expanded Product Design & Production (higher cap)
  • Merchandising & customer activation at regular cadence

Tier 3

Stores $100K+

Access to all of our fundamental core capabilities to get an artist’s business of the ground with a professional service

  • UX template with more customization options
  • Standard Product Design & Production (capped)
  • Merchandising & customer activation for priority new drops only

Distribution

Full Rights <$100K
ICLA & Release Stores <$250K*

A turnkey solution that gives the same access to our “back of house” platform and distribution capabilities, without the support on the “front of house” i.e. artist relations, campaign planning, creative, etc

  • Basic shop experience or label store page
  • Print-On-Demand or supplied product only
  • *All other release stores $250K+ & newly acquired rights will be serviced at the appropriate tier based on 2024 revenue potential.

Detail By Service

Creative
Tier 1
Tier 2
Tier 3
Distribution
Product
Tier 1
Tier 2
Tier 3
Distribution
Store Setup & Management
Tier 1
Tier 2
Tier 3
Distribution
Site Merchandising & Customer Activation
Tier 1
Tier 2
Tier 3
Distribution
Sales Channels
Tier 1
Tier 2
Tier 3
Distribution
Customer Service
Tier 1
Tier 2
Tier 3
Distribution
Logistics
Tier 1
Tier 2
Tier 3
Distribution
Order Management
Tier 1
Tier 2
Tier 3
Distribution

Fees

Rush / Kill Fees

Kill fees will be billed when executed work is not approved to launch within 60 days of delivery.

Kill Fees will not apply if Rush Fees have already been accrued.

Store & Product Launches

Store & product launch rush fees will be reduced by 10% of net product sales occurring in the first 30 days.
Product Launches for Existing Stores
  • $100 per product for <72 hour turnaround
New Store Design & Setup (incl. up to 10 products)
  • $18k + $100 per additional product for <2.5 week turnaround
Re-Theme of Existing Store
  • $10k for <2.5 week turnaround

Other Creative Services


Flat Lay Product Photography (Standard 2 week turn)
  • $300 per product for 1-2 week turnaround
  • $400 per product for 3-5 days turnaround
Other Photo & Video Requests
  • $150 per hour and scoped out per project on all:
    • Stylized photo & video shoots for turnaround <4.5 weeks
    • Model photo & video shoots for turnaround <6 weeks
Marketing Assets
  • Rush marketing assets will be billed at standard hourly rate if requested for <48 hours turnaround, or <72 hours turnaround for video & motion graphic assets and elevated email newsletter design
  • Detailed menu available upon request

Late Product / Customer Service Fees

Updated from existing rate card
  • $3 per customer service ticket received due to late product
  • $100 per instance of late product messaging, when due to RO production delays
  • Orders canceled for late product, or canceled at RO’s request, will still be charge the 15% cost-to-serve fee
  • Off platform moderation is available at $45/hour

Product Design & Development Fees

Development Only

Taking existing artwork or graphics & applying them to a garment
  • $200 per provided graphic
  • Any provided files that are not production ready or require additional work (resizing, etc) will be charged $150/hr
  • Kill fees: $200 per graphic if project does not move forward

Design & Development

Any kind of original graphic design (bespoke creative, custom illustration, etc)
  • Accepted designs: $1000 per design
    • This will be charged once products using the accepted design have reached $6k in revenue
  • Kill fees: $500 per design

All product must be approved 5 business days prior to launch, regardless of using existing or creating original designs. Production will continue to incur a 12% markup on actual cost of goods.